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# Effective Reporting of Design QA Findings to Developers

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Understanding Design QA

After conducting a design quality assurance (QA) test, you may identify several issues that need to be communicated to the development team. Despite an excellent UX design process, discrepancies often arise between the intended design and the final implementation. To address these gaps, designers must adopt a design QA process. But how can you effectively relay your findings to developers? This article aims to clarify this process.

Visual representation of design QA process

What is Design QA Testing?

Design QA testing is a critical step undertaken by designers post-implementation. It involves scrutinizing both functional and visual elements to ensure that the development team has accurately executed the design. Unlike traditional QA testing, which focuses on typical bugs, design QA specifically targets discrepancies between design and implementation.

The Importance of Design QA

Design QA is essential because it helps bridge the gap between the original design and the final product. Miscommunication between UX designers and engineers can lead to inconsistencies. By reviewing the implementation, designers can confirm that the final product closely aligns with the intended design, thereby ensuring high quality.

Common Challenges in the Design QA Process

Design QA often faces several challenges:

  1. Absence in Development Process: Design QA typically occurs between development and QA testing phases. However, not all teams include this step, making it crucial for designers to advocate for its necessity.
  2. Time Constraints: Designers may find themselves pressed for time and unable to conduct thorough QA. Even a brief session dedicated to design testing can prove beneficial.

For a deeper understanding of design QA, consider reading my article: What the Design QA Process Means for Products and How to Do It.

How to Organize Your Findings

Establishing a systematic approach to document your findings is vital. Here are some effective techniques:

  1. Create a Reporting Template: Develop a structured template to record your findings, including:
    • Title
    • Description of the issue
    • Expected outcome

Additionally, consider attaching a link to a video that illustrates the bug, along with the date it was discovered and its priority level. This ensures all information is centralized. You can find an example in my Bug Reporting Template on the Figma community.

Example of a bug reporting template
  1. Use Screenshots: Capture screenshots of the product and annotate them to highlight issues. Tools like Figma or a tablet can enhance flexibility in your annotations.
  2. Record Videos: For complex interactions, create a video demonstration of the issue. This method is particularly useful when working with teams across different time zones, as it minimizes the need for synchronous meetings.
  3. Utilize Figma: One of my preferred methods is to create a dedicated page in Figma for documentation. Each entry can represent a bug, with the issue template on one side and an image of the bug alongside its expected behavior on the other. This keeps everything organized and accessible.
Documented bugs in Figma

Techniques for Sharing Findings with Developers

Effective communication with developers is crucial. Understand their preferred method for receiving information to streamline the process. Here are a few approaches:

  1. Individual Bug Tickets: Create a separate ticket for each bug in your project management tool (e.g., Jira, Trello). While this is straightforward, it can be time-consuming.
Individual bug ticket in task manager
  1. Aggregate Bug Ticket: An efficient alternative is to compile all bugs into a single Figma file and share that link in a ticket. This method allows developers to review all findings in one location.
Aggregate bug ticket approach
  1. Dedicated Kanban Board: Some teams may benefit from a separate kanban board for tracking design QA bugs, helping keep the main task board uncluttered.
Kanban board for design QA bugs
  1. Collaborative Meetings: In some cases, developers may address bugs informally without creating tickets. Scheduling a meeting to discuss these issues can facilitate quick fixes.

Addressing Bug Fixing Challenges

To enhance collaboration and efficiency:

  • Communicate Regularly: Schedule brief meetings to review findings with developers. This practice fosters better communication and minimizes misunderstandings.
  • Prioritize Issues: If time constraints prevent the resolution of all identified bugs, prioritize them for immediate attention while documenting less urgent issues for future releases.
  • Quick Fixes: For minor bugs, such as color discrepancies or typos, tackle them promptly with the engineer, saving time compared to formal documentation.
Quick bug fixes with engineers

Conclusion

This article provided insights into how product designers can effectively report bugs found during design QA testing. We discussed the significance of design QA, methods for documenting issues, and strategies for sharing findings with developers. For further reading on the design QA process, check out my article: What the Design QA Process Means for Products and How to Do It.

Additional Resources:

  • The Importance of Design QA in Digital Product Design by Jess Eddy
  • Why Design QA Should Not Be an Afterthought by Kate Gordes
  • Design QA Deserves a Seat at The Table by Phase

Thank you for engaging with this article. I hope it has clarified how to organize and communicate your findings effectively with your development team. Feel free to share it with colleagues, and reach out with any questions you may have. If you enjoyed this content, consider following me for updates on future posts.

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